Make and receive calls from anywhere
Microsoft 365 Business Voice is a modern cloud-based telephony solution in Microsoft Teams. Together they deliver an all-in-one communication solution bringing together calling, chat, and meetings into a single application.
Calling, chat, and meetings in a single app
- Simplify your communications by unifying calling with chat and meetings in Microsoft Teams. Your contacts and calendar are connected across Teams and Outlook. And take collaboration to the next level by using Word, Excel, and PowerPoint within calls and meetings.
Call from anywhere, on any device
- Stay connected with a single phone number across your computer, mobile device, and desk phone. Get a consistent experience across devices with the Microsoft Teams app and Teams devices. Make calls and join meetings with one-click.
Delivered from Microsoft’s trusted cloud
- Keep your business secure and running smoothly with an enterprise-grade phone system. Microsoft’s cloud provides built-in redundancy and load balancing with a 99.9% uptime guarantee. Plus, you get cloud-powered AI with voicemail transcription, inline chat translation, and real-time captioning in meetings.
Simplified setup, billing, and management
- Save time and money with a single provider for all your communications. Easily manage your phone system from the familiar Microsoft 365 admin console, adding phone numbers in minutes. Enjoy a cloud-based phone system without the hassle and costs of maintaining a PBX.
What’s Included
Enterprise-grade phone system
Reliable and secure calling delivered from Microsoft’s trusted cloud.
Built-in audio conferencing
Add flexibility to your meetings with a dial-in number, integrated into every online meeting.
Calling plan
Get new phone numbers or migrate existing ones. Make and receive PSTN calls to any number.
By 2023, 40% of new enterprise telephony purchases will be based on a cloud office suite
Discover new ways to work together
Work faster
Connect and collaborate quickly with Teams devices. Start meetings and calls with just one touch.
Work anywhere
Choose where and how you want to work with devices designed for any space and working style.
Work confidently
Get consistent high-quality video and audio, and easy setup and management.
Great product features and benefits for your customers
Modern phone system
- Enterprise-grade phone system. High-quality, reliable audio and traditional phone features like shared lines, call forwarding, call queues, and auto attendants
- Easy setup. Get started in minutes without any hardware to install or manage
- Intelligent call routing & management. Work together to handle calls, texts, and voicemails, so no requests fall through the cracks
- Visual voicemail and voicemail-to-email. Easily listen to or read your transcribed voicemails from any computer, mobile device, desk phone, and your inbox
- Smart contacts. Be prepared for every call and meeting with email, phone, meeting, and file history, plus add notes to track even more
All-in-one solution
- Unified application. Simplify communications by bringing together phone, text, conferencing, meetings, and messaging
- One-click meetings & screen share. Encourage collaboration by turning any chat into a voice call or video meeting and share your screen with one-click
- Call from anywhere, on any device. Calling made easy with a consistent experience across web, desktop, mobile apps, and even desk and conference phones
- Powerful conferencing. Get everyone connected fast through your web browser, dial-in audio bridge, or from the Microsoft Teams desktop and mobile apps
- Built-in Microsoft apps. Use Word, Excel, PowerPoint, and OneNote right within the context of a call or meeting.
Built into Microsoft 365
- Simplify IT. Set up and manage in the same admin console as the rest of your Microsoft 365 services
- Outlook integration. Schedule and join online meetings right from your calendar, and automatically keep your email and voice contacts in-sync
- Robust security. Get built-in security, privacy, and compliance delivered from Microsoft’s trusted cloud
- One provider. Save money on all your communications with a low, monthly price and no contracts
- 24×7 customer care. Get support you can count on and get setup fast with a dedicated onboarding specialist